Account deletion
You can ask us to remove your account.
This is the public deletion route for the Kaiut Yoga Austin mobile app and Walla booking account. It works even if you no longer have the app installed.
Email a deletion requestWhat to send
Email renae@kaiutyogaaustin.com from the address connected to your account. Use the subject “Account deletion request” and include your name. Do not include card information or a detailed health history. If email is not workable, call +1 512-762-5932.
What happens next
We will verify that the request belongs to you, review the account with Walla, and ask the providers holding account data for us to remove the account and associated personal information that is not required to be retained. We will acknowledge the request and aim to complete it within 30 days. If verification or a legal retention requirement changes that timing, we will tell you.
What may remain
Limited transaction, tax, accounting, fraud-prevention, dispute, or security records may remain when they are reasonably necessary or legally required. We will not use retained records for marketing. A suppression record may also remain if needed to honor an unsubscribe request.
Memberships and future charges
Deleting an account is not the same as canceling an active membership or recurring package. If you want both, say so in the same message. We will explain any final booking or billing step before completing the deletion.
For the full description of collection, use, sharing, and retention, read the privacy policy.