Your information should never be a mystery.

Kaiut Yoga Austin respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, register for classes or events, make a purchase, or communicate with us.

Information we collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Mobile phone number
• Account and registration information
• Class and event registration information
• Purchase and membership information
• Communications you send to us

Our website and service providers may also collect certain technical information related to your use of our website.

How we use your information

We may use your information to:

• Create and manage your account
• Process class, membership, workshop, and event registrations
• Communicate with you about your account or purchases
• Send class reminders, schedule changes, cancellations, and other service-related information
• Provide customer support
• Send newsletters, event announcements, special offers, and other marketing communications when permitted
• Improve our classes, services, website, and customer experience
• Comply with applicable legal and regulatory requirements

SMS/text messaging

If you voluntarily opt in to receive SMS/text messages from Kaiut Yoga Austin, we may send you messages concerning classes, scheduling, events, workshops, memberships, account information, and occasional promotional offers.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Kaiut Yoga Austin.

You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact Kaiut Yoga Austin.

Mobile information and SMS consent

Kaiut Yoga Austin does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.

Information may be shared with service providers that assist us in operating our business and delivering communications on our behalf, but only as necessary to provide those services and subject to appropriate confidentiality and data-protection obligations.

SMS opt-in consent and mobile information will not be shared with third parties for their own marketing purposes.

Service providers

We may use third-party service providers to help operate our business, including providers that assist with scheduling, customer accounts, payment processing, email communications, website hosting, and SMS communications.

These providers may process personal information as necessary to perform services on our behalf.

Data security

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your choices

You may unsubscribe from marketing emails using the unsubscribe link included in those communications.

You may opt out of SMS messages by replying STOP.

You may contact us to request that we update or correct certain personal information associated with you.

Changes to this privacy policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Kaiut Yoga Austin
Austin, Texas
renae@kaiutyogaaustin.com
kaiutyogaaustin.com

Who is responsible

Kaiut Yoga Austin, also known as Better Mobility, is responsible for the studio relationship described here. Our studio is at Inside Lizard Yoga, 2919 Menchaca Rd, Ste 104a, Austin, TX 78704. You can reach us at renae@kaiutyogaaustin.com or +1 512-762-5932.

Information you give us

When you create an account, book a class, make a purchase, join the newsletter, complete a contact or new student form, call, or email, we may receive your name, contact details, address, class bookings, attendance, purchase history, preferences, and the content of your message. If you answer the optional newsletter questions, Mailchimp keeps your first name, phone, age range, preferred class time and format, and main interest with your subscriber record. Your referral answer and note for Renae stay in the private form archive. Mailchimp does not receive those free-form answers. A new student form can also include age, sleep, height, weight, previous practice, physical activity, health context, surgery, pain, medications, and emergency contact information when you choose to provide it. We use that information to provide the thing you asked for and to keep an accurate studio record.

Payment information

Booking and payment are handled through Walla and its payment processor. Kaiut Yoga Austin may receive the purchase date, amount, package, membership status, and other transaction details needed for service and bookkeeping. We do not receive or store your full card number.

Mobile app and notification information

The mobile app may receive device type, operating system, app version, screens viewed, and general usage information. If you enable push notifications, the app uses a device token to send class reminders, schedule changes, and studio announcements. You can turn push notifications off in your device settings.

Health-related information

You may choose to tell Renae about an injury, medication, surgery, physical limitation, or other context that could change how you practice. The health section of the new student form is optional and is stored in a private archive. Renae receives the form so she can prepare for and support your practice. We do not use health information for marketing, and we do not sell it or share it for advertising. You may call Renae instead if you do not want a written record of those details.

Website and guide-library information

Our website hosts receive routine request information such as the page visited, browser type, IP address, and time of the request so they can deliver and protect the site. The guide library also records the page opened, how a visitor arrived, and whether a link toward classes, pricing, or contact was followed. It keeps the first source in local storage in your browser, not in a cookie. Those guide events do not include your name, email address, health history, or payment details.

How we use information

We use information to create and manage accounts, process bookings and purchases, send service messages and reminders, provide studio communications you asked to receive, answer questions, understand how our site and app are used, protect the services, and meet legal and bookkeeping obligations. We do not sell or rent personal information, and we do not use it for cross-site behavioral advertising.

Who helps us provide the service

We share only what is needed with service providers that perform work for us. These include Walla and its payment processor for accounts, booking, purchases, app operation, and notifications; Mailchimp for newsletters; Vercel for website hosting and private form storage; Resend and Google Workspace for delivering form notifications; Cloudflare for the guide library; and Apple or Google when their systems deliver the app or a push notification. We require providers with access to personal information to use it only for the work they perform for us and to protect it consistently with this policy and applicable law. We may also disclose information when the law requires it, to protect people or the studio, or as part of a business transfer. The mobile information and SMS consent restrictions above apply to all such disclosures.

How long we keep it

We keep account and booking information while an account is active and as long as it is reasonably needed to provide service. Transaction records may be kept longer for tax, accounting, dispute, fraud-prevention, or other legal reasons. Newsletter information is kept until you unsubscribe, though a limited suppression record may remain so we do not add you back by mistake. Technical logs, analytics, device tokens, and optional notes are kept only while they remain useful for their stated purpose or according to the provider’s necessary operating schedule. New student forms may be kept with the studio relationship so Renae can refer to the history you provided. You can ask us to delete a form when it is no longer needed, subject to the limited legal exceptions below.

Account, app, and website choices

You can update account information in the app or Walla account, unsubscribe from email using the link in any message, turn off push notifications in device settings, and clear the guide library’s local storage in your browser. You can also ask us to show you, correct, or delete the personal information we control. Depending on where you live, the law may give you additional rights. Our direct request process is available to everyone.

To delete an app or booking account and its associated data, use our account-deletion page. We may keep limited records when required for legal, accounting, security, or dispute purposes. Deleting an account is separate from canceling an active membership, so tell us about both in the request.

Children’s privacy

The website and app are not directed to children under 13, and we do not knowingly collect personal information from a child under 13 without appropriate permission. If you believe a child has provided information, contact us so we can review and remove it.